Freight Services FAQS

A standard pallet size is 120 L x 100 W with a variable height.

A Euro pallet size is 120 L x 80 W with a variable height.

Usually pallets are classed as stackable up to 1.4m in height unless stated by the customer as non-stack. The cost of a stackable pallet would be charged off the cube unless the chargeable weight works out greater.

Cube = length x width x height.

Pallets are classed as non-stack if the pallet exceeds 1.4m in height or if the customer states as it being non-stack. The cost of a non-stack pallet would be determined by the loading meter, which is based on floor space.

This is a pallet that you do not want to have goods stacked on top of but that can be stacked on top of another pallet. Top stack pallets can be charged off the cube.

Handballing is a term used for loading cargo onto trailers by hand, as opposed to using a fork lift truck on pallets.

Nett weight is the weight of the cargo only and does not include the weight of the pallet or packaging.

Gross weight is the total weight, which includes the cargo, pallet and packaging. There usually isn’t much difference between net and gross weight.

Proof of Delivery is a document signed by the consignee to show the goods have delivered.

It has other names too — NES Form, C88, SAD or T Form — but the formal title of the document for shipments crossing the EU to a non-EU country is the Export Accompanying Document, or EAD.

A EUR1, also known as a ‘movement certificate’, enables importers in certain countries to import goods at a reduced or nil rate of import duty under trade agreements between the EU and beneficiary countries.

The ATR1 Certificate is a customs document used in trade between EU members and Turkey, to benefit from cheaper rates of duty. The legal basis for the use of the certificate is the EU-Turkey Customs Union. Not all products are included in the customs union.

ADR, formally the European Agreement concerning the International Carriage of Dangerous Goods by Road. (It is advised you seek advice from a dangerous goods expert)

The limited quantity is the maximum quantity per inner packaging or article for transporting dangerous goods as limited quantities.

An EKAER number identifies a product unit that is transported from a consignor to a consignee.

FTL shipping stands for full truckload, meaning that the shipment will take up an entire truck by itself.

A tachograph is a device fitted to a vehicle that automatically records its speed and distance travelled. If you only drive light vans up to 3.5 tonnes and never do any towing then your vehicle doesn’t need a tachograph. You only need one when its gross weight – including the trailer – exceeds 3.5 tonnes.